New Return and Exchange Policy
Give us a call (785-571-2516) and we’ll exchange an order within 2 weeks of it being delivered to your shipping location. (We use the USPS and UPS tracking information to get delivery date.) We will exchange the items for another color, you will have to wait for the current fabric production timeline. You will be responsible for the return shipping and we will have to charge you shipping on the new piece being exchanged.
Returns dating between three weeks and 8 weeks after delivery - These items can be returned for a refund with a 15% restocking fee. (shipping of return fabric is the responsibility of the customer). Exchanges are a 5% restocking fee and the customer is responsible for the return shipping and the shipping cost of the new fabric. If the exchange of fabric results in a greater cost or reduced cost, the customer account will be adjusted or billed for the difference. See FAQ in the footer for more information.
